FAQs

Motor Dealer Xchange is an online vehicle marketplace for motor dealers to trade wholesale. You must be a licensed motor dealer to use the system.

You can access Motor Dealer Xchange from your office computer, tablet, or mobile phone — all you need is an internet connection.

No, only licensed motor dealers can buy from Motor Dealer Xchange. The system is complete wholesale trading.

By pressing the grey star on vehicle listings, it will change to yellow. This means you are watching the vehicle. It will be saved as a favourite and can be easily viewed in the MY MDX user dashboard under the “Vehicles” tab of the “Watching” section.

You can unwatch a vehicle at any time by pressing the yellow star again, changing it back to grey and removing from the user dashboard.

When you click the follow text on a user’s profile or listing, it will save that user as a favourite under the “Following” tab of the “Watching” section of your MY MDX user dasherboard. By following a business, you can view all the vehicles that user is selling at any time.

To unfollow the user, simple click unfollow on the user’s profile.

Yes, please allow 48 hours for us to complete your business verification. If 48 hours has already passed since you uploaded your motor dealer certificate, please contact accounts@motordealerxchange.com.au

First you’ll will need to create and account with us. Once your company registration is complete and current motor dealer certificate uploaded, allow 48 business hours for verification. This will give you access to wholesale listings, and the ability to contact sellers, follow businesses you’re interested in, watch vehicles of interest, make offers, and purchase all dealer-only wholesale vehicles.

The offer will automatically be rejected and you will be notified that the offer is below the minimum. This is to save time for the buyer and seller. The seller will not recieve a notification if the offer doesn’t meet the minimum amount they have requested.

5.2 of our Terms and Conditions dictate “Listings must include all relevant information which a buyer would typically require to know in order to make a fully informed decision to buy a vehicle. This includes listing any damage that is not fair wear and tear given the vehicle’s age and mileage or material repairs needed”.

Sellers with a low star rating will be banned from trading on the platform.

You will be able to submit a complaint with Motor Dealer Xchange. Our internal dispute resolution team will then explore the details of the matter until both parties are able to come to an agreement.

It’s free to make an account, free to sell, and there are no subscription fees.

If a vehicle is purchased through the site, there is a $100 + GST buyers fee.

Only approved commercial motor traders. You’ll need to be verified by Motor Dealer Xchange before you can sell with us.

You will need to create an account with us.

Then Motor Dealer Xchange will need to visit and approve your business before you can sell with us.

For further information see How to Sell.

No, there are no subscription, commission, or listings fees.

Only the buyer pays a fee of $100 + GST when a vehicle is purchased.

Once you have bought a vehicle and made payment, you’ll need to either organise a car carrier, or arrange to collect the vehicle yourself. The seller’s pickup address can be found by pressing the yellow “Seller’s Details” button in the “Won” tab of the “Selling” section of the MY MDX user dashboard.

It’s best to contact the seller directly for local pickup.

If the seller has uploaded a PPSR certificate, you can view it by clicking the blue “Yes” or “No” text to the right of “Written Off” on the listing page.

We are 100% Australian owned and founded with a strong automotive trade background. Motor Dealer Xchange has been built to help motor dealers wholesale within Australia between trusted motor dealers.

Motor Dealer Xchange has been built to help motor dealers increase profit, save time, and buy with confidence from trusted sellers. Any feedback on how we can improve our system, or problems you have found will greatly be appreciated.

Your feedback will help improve the way we trade wholesale.

Feel free to email us at help@motordealerxchange.com.au

Motor Dealer Xchange are engaged with helping Australian children living with cancer. We are proudly supporting local charity Redkite.

For more info visit https://www.redkite.org.au

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